Returns & Refunds Policy

Due to the perishable nature of our artisanal pies, we do not accept returns; however, we are committed to ensuring your satisfaction and will provide a replacement or credit for any damaged or incorrect orders. Please contact us within 24 hours of delivery if there is an issue with your purchase.

Return Process

• 1.
  Document the Issue

  Take clear photos of the pie, the packaging, and the shipping label immediately upon arrival.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and the photos within 24 hours.

• 3.
  Quality Review

  Our bakery team will review your claim to determine if the issue occurred during transit or preparation.

• 4.
  Resolution

  Once approved, we will ship a fresh replacement pie at no cost or issue a full credit to your original payment method.